Because they are all experienced professionals the support we received from our partners at Bespoke Change was refreshingly practical and action focused.
Case for Change
The organisation had a strategic vision to integrate disparate operational systems, across multiple functions to create a more standardised employee experience. However, it had not yet created the compelling shared vision and defined the changes needed to generate the benefits from this major investment.
Shared Vision
Integration of disparate operational systems, across multiple functions to create a more standardised employee experience. To bring this together we supported the initiation of a transformation programme bringing our expertise in benefits, change and programme management to help all parts of the business understand how to successfully plan for and implement the change.
Feasible Plan
In developing the business case and benefits we defined and agreed the key benefits of change with lead business owners from the outset. Instrumental to change management was the set up of an appealing and consistent approach to enable business leaders to communicate and plan change effectively.
Capability to Deliver
To ensure programme management we set up and operated a PM Office (PMO) to support the business leadership with the right level of agility and governance control. In partnering with internal teams to bring the best of our external experience, tailored to what works for the business, we were recognised for our business-leading PMO approach that has been used as a blueprint across the rest of the organisation. Our change management approach puts the end user (employee, partner, supplier) at the heart of the change to deliver compelling engagement.
Result
Set the business up for successful implementation of a £35m+ system investment through an integrated approach to benefits, change and programme management that delivers business results.
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